Last updated: 3 March 2026
Sarmas BV SIA ("Schedulebull", "we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Latvian data protection laws.
This Privacy Policy explains what data we collect, how we use it, how we protect it, and what rights users have.
This Policy applies to the Schedulebull website, web application, and related services (collectively, the "Services").
1. Data Controller
Sarmas BV SIA
Darba iela 13A–13
Talsi, Talsu nov., LV-3201
Latvia
Registration No: 41203023628
VAT No: LV41203023628
Email: info@schedulebull.com
Sarmas BV SIA acts as the Data Controller for personal data processed under this Policy.
2. Data We Collect
Depending on how you use our Services, we may collect:
a) Account and Business Information
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Name
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Company name
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Email address
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Phone number
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Billing details
b) Customer-Entered Business Data
Information entered into the system by customers for their own business purposes, such as:
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Scheduling data
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Rental/service records
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Customer/contact information
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Contract and invoicing data
In these cases, Schedulebull generally acts as a data processor, and the customer remains the data controller for their client data.
c) Technical Data
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IP address
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Browser type and version
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Device type
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Operating system
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Access times
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System logs
d) Communication Data
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Support messages
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Emails
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Inquiries and feedback
We do not intentionally collect special categories of personal data unless explicitly provided by customers for lawful business purposes.
3. How We Use Personal Data
We process personal data to:
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Provide, operate, and maintain the Services
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Authenticate users and manage accounts
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Issue invoices and manage subscriptions
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Provide customer support
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Maintain system security and integrity
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Improve service performance and reliability
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Comply with legal, accounting, and tax obligations
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Prevent fraud, abuse, or unauthorized access
We do not sell personal data.
4. Legal Bases for Processing (GDPR)
We rely on the following legal bases:
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Contract performance — to provide the Services
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Legitimate interests — system security, fraud prevention, product improvement, support
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Legal obligations — accounting, tax, regulatory compliance
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Consent — where required (e.g., optional communications)
5. Data Sharing
We do not sell or rent personal data.
We may share personal data only when necessary:
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With service providers supporting hosting or technical infrastructure
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With professional advisers (legal, accounting)
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With authorities if required by law
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In connection with a merger, acquisition, or business restructuring (with safeguards)
All sharing is limited to what is necessary and subject to appropriate confidentiality and data protection safeguards.
6. International Data Transfers
Our Services are operated within the European Union.
If personal data is transferred outside the EU/EEA in the future, we will ensure appropriate safeguards are implemented in accordance with GDPR (e.g., Standard Contractual Clauses or equivalent legal mechanisms).
7. Data Security
We implement appropriate technical and organizational measures, including:
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Encrypted connections (HTTPS)
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Access controls
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Server security configurations
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Monitoring and logging
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Principle of least privilege access
While no system is completely secure, we continuously work to maintain a high level of protection.
8. Data Retention
We retain personal data only for as long as necessary:
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To provide the Services
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To comply with legal and accounting obligations
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To resolve disputes
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To enforce agreements
Data is deleted or anonymized when no longer required.
Specific retention periods may be defined and updated in future revisions of this Policy.
9. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Rectify inaccurate data
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Request erasure ("right to be forgotten")
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Restrict processing
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Object to processing
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Data portability
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Withdraw consent (where applicable)
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Lodge a complaint with your local data protection authority
To exercise your rights, contact:
info@schedulebull.com
We may require identity verification before fulfilling requests.
10. Cookies
Our Services may use cookies necessary for:
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Authentication
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Security
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Basic functionality
We do not use third-party analytics or advertising cookies.
A separate Cookie Policy may provide additional details.
11. Children’s Privacy
Our Services are intended for business users and are not directed at children. We do not knowingly collect personal data from children.
12. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.
14. Contact
For questions about this Privacy Policy or data protection matters:
Sarmas BV SIA
Email: info@schedulebull.com